The ISO implementation lifecycle charts all the stages your company will go through until it achieves certification. STEP will be with you all the way. Plan Creating a project plan…
Contrary to popular belief, ISO 9001 guidelines are not meant to be used by the manufacturing industry alone. In this blog post, STEP debunks the popular myth that ISO only…
Understanding Internal Audits And Management Review Meetings Quality management exercises have changed a lot in the last 20 years. In this blog post we discuss how internal audits (IA) and…
How To Choose Measurable Quality Objectives For Your Company Knowing the difference between the good, the bad, and the relevant Three-word phrases are a curious thing. Often, two of the…
3 Simple Methods That ISO 9001-Certified Companies Use To Assess Customer Satisfaction Do you know what your clients really think about your company? There’s an old tale about three blind…
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