QP

QP is a leading company specialising in the design, engineering and management of construction, infrastructure and environmental projects.

Based in Malta with activities in several countries, QP is one of a few companies that can handle a project, no matter how big or small, from the conception stage right through to the last finishing detail. QP’s diverse portfolio of international clients not only have access to a vast array of services under one roof, but they also benefit from a relentless passion for detail and commitment to deliver the highest specifications.

International projects undertaken by QP over the past 35 years have been diverse in size and context ranging from feasibility studies, master plan proposals and infrastructure projects, to individual residences and detailed design of interiors and fittings.

Mr Reuben Xuereb was appointed Executive Chairman in 2011 and has spearheaded a complete restructuring of the organisation to what it is today. The QP Team consists of 80 talented and passionate professionals including Architects, Design Architects, Civil & Structural Engineers, Interior Designers, Building Services Engineers, Project Managers, Quantity Surveyors, Archaeologists, Land Surveyors and Research Assistants. QP’s Head Office is located in Birkirkara, Malta, with offices in the United Kingdom, Brussels, and Libya.

Industry:

Design, Engineer, Manage

Certification date:

09/09/2016

Challenge

Back in 2015, STEP was requested by QP to assist in achieving ISO Certification. STEP’s role was to facilitate the process of creating a system that ensures that QP will consistently be able to provide a service that meets customer and regulatory requirements and enhance customer satisfaction.

STEP provided specific expertise, identified problems, were objective onlookers that delivered results, discussed methods used by the company to do work and identified areas for improvement.

Outcome

QP successfully achieved ISO 9001 certification through the Malta Competition and Consumer Affairs Authority (MCCAA) on the 9th of September 2016.

Since then, QP has been using STEP’s ISO Support Services to continuously review and refine the company’s processes and conduct frequent internal audits. The organisation’s management system is much stronger now that quality management structures are in place.

“STEP have exhibited In depth knowledge, understanding and quick adaptability to our business environment.

STEP have extended due care and attention to our business and our colleagues with a clear objective to succeed and achieve ISO recognition”
Reuben XuerebChairman & CEO